Snow Club FAQs
How will Calleva handle transportation to and from Whitetail? We will be running Snow Club at a reduced capacity this season to ensure our campers and staff can stay safe. We will have a one camper per seat policy on the bus, and will require everyone to wear masks while on the bus. We will also check and record all campers’ temperatures before they get on the bus. If a camper has a temperature above 100.4, they will not be allowed to attend. On top of that, we will be cleaning our buses before each week, supplying hand sanitizer on the bus, and will ask kids to use the same seat on the way up and back. Finally, we ask that you please keep your camper at home if they are displaying an COVID symptoms.
What will happen if state restrictions are put in place that prevent Snow Club from running once it has already started? We are keeping a close eye on all Maryland and Pennsylvania (where Whitetail is located) regulations, and are also waiting to hear from Whitetail as to what their refund policy will be if they are required by law to close. When we have more information we’ll update this section!
What are Whitetail’s policies and cleaning procedures? What are they doing to keep guests safe? Here is a link to Whitetail’s policies and procedures. Our campers will be made aware of, and will follow, these procedures when on the mountain.
- I see that there is a Lift/Lesson/Rental option, does my student have to attend the lessons? Since rentals are included in the package then they come with a lesson. Your student doesn’t have to attend the lessons if they don’t want to but is there if they do. The lessons are group lessons provided but the resort. There is not a Lift/Rental only package so if you need Rentals you will need to select the Lift/Lesson/Rental. Your child can choose to attend lesson or not.
- My student already has a Season Pass, is there a transportation only package? We will not eb offering transportation only due to restricted numbers and mountain reservation system.
- Do I have to pick which nights that I want to attend at registration time? This year you will be expected to come every night of the 4 night package.
- Changes to Night Tracker Package & Refund Policy? There will be no changes available to the the Night Tracker Program since we are only offering one package. If Whitetail closes due to state or national restrictions, you will receive a prorated refund for the Night Tracker Card from Whitetail, and the nightly fee from Calleva.
- Does everyone ski together? Snow Clubbers ski/board with friends, if a Snow Clubber has no one to ski/board with then they need to talk to Calleva Staff. Calleva staff are not with all Clubbers unless individuals have worked it out before hand.
- Where are the Calleva staff? In addition to driving and being bus counselors on all buses coming from various schools, there will be a central location for staff where they will be each night. Staff are skiing and boarding and can be found all over the mountain in a bright yellow/green vest. There is usually a Calleva staff member skiing/boarding on each of the main lifts (Lift Off, EZ, Express, & Experts Choice). Staff are stationed at various areas during arrival times to help Snow Clubbers get on the mountain.
- “My child is a beginner, is the Snow Club right for them?” This year we suggest that you have ski experience to be able to spend the entire night on the mountain. We have skiers/boarders of ALL abilities, but they should feel comfortable with the process of getting tickets and getting on and off chairlifts.
- What are the ages for Snow Club? Calleva’s Snow Club is for middle school and high school aged students. (Sixth Grade and older)
- Are the buses being monitored? We have bus counselors walking the aisle, and assisting snow clubbers.
- Who are the drivers? Drivers are certified CDL drivers from Calleva. It is a great chance to see some of the familiar summer faces from many of our staff that are still in the area.
- How are emergencies handled? Medical emergencies are handled by the Mountain’s Ski Patrol. If they determine that a student needs to go to the Hospital, a Calleva Staff will accompany them to the Hospital, communicate with the family, and the family must retrieve student from hospital.
- Have you ever had to transport students to the Hospital? Yes, every year there has been someone that has broken a bone or hurt themselves badly enough that a trip to the hospital is necessary. Skiing and Boarding can be dangerous, and it is important that our students ski/board under control and within their ability.
What does a typical NIGHT look like?
- 3:00-3:30- Buses pick up from the schools at designated times and only pick up students that have confirmed via email.
- Approximately 5:30pm- Buses arrive at the mountain, where staff help to direct students to get their lift ticket each night using their Night Tracker Card. Get their Rentals. And get onto the slopes w/ a friend.
- 7:00pm- Students interested in lessons meet up outside the exit or Rentals. Students will not be able to attend the 5:30 lesson, and need to have notified their Bus Counselor on the drive up.
- 8:45pm- Students must arrive back at the buses to head home. Counselors will have students call when they are 20-30 minutes away so that parents know the exact drop off time.